We are a family run business offering reliable, caring and compassionate services to you in your own home, as an alternative to residential care.
Our management staff have over twenty years experience of helping people to remain independent in their home, providing bespoke services to suit the needs of each customer. It is our aim to enhance the lives of our customers, maintaining privacy and dignity at all times, providing a first class service by adopting key principles and policies as follows -
All our staff are suitably qualified, experienced and trained, by ourselves, to a high standard.
We listen to our customers to understand what they most value.
We have systems in place to ensure all appointments are kept, and never missed, fully understanding that this is a major concern to our customers.
We deliver our services to each customer via a small and regular team of care workers, dependent upon days and hours worked, as this is what our customers tell us they value very highly.
Our efficient management systems deliver best value for a high quality service.
We provide on-going training to our staff to ensure that they remain fully up to date on industry best practice.
Our management staff are available and happy to discuss and resolve any concerns that you may have.
To ensure that we attract high quality and caring workers, our employees receive fair treatment and terms and conditions, and receive a competitive remuneration package.
We have very stringent policies and procedures in place for your security and safety.
All employees are appointed, assessed and monitored on their skills to ensure that they provide and continue to provide a first-rate service to our customers.
All employees are required to have two written references prior to appointment.
All employees are DBS checked (formerly CRB check).
We are fully Care Quality Commission (CQC) compliant and our mission is to set new standards in Home care.